3-Year Manufacturer Warranty
The IDEA Therapy RLPRO1200-X2 is covered by a three-year manufacturer-stated warranty, subject to the manufacturer's applicable warranty terms and conditions.
For warranty claims, technical assistance, replacement components, or product support, please contact HEVORAN. We will assist with coordinating the appropriate next steps with IDEA Therapy.
Do not attempt to disassemble or repair the product yourself. Unauthorized repair or modification may affect warranty coverage.
For products that arrive damaged, please contact HEVORAN promptly and retain all original packaging and shipping materials while the applicable shipping or damage claim is reviewed.