Hevoran wordmark
Legal

Privacy Policy.

Hevoran ('we', 'us', 'the House') respects the privacy of every visitor, correspondent, and client. This policy describes what information we collect, why we collect it, and how we protect it.

I

Information we collect

We collect information you provide directly. Name, email, postal address, telephone, project details. When you submit a contact form, place an order, register for the trade program, or correspond with the House.

We also collect limited technical information automatically: browser type, device, referring page, pages visited, and approximate location derived from IP address. This is the standard data emitted by every website and is used to operate and improve the site.

II

Cookies and similar technologies

The site uses functional cookies to maintain the cart and session, and analytics cookies to understand aggregate site usage. We do not deploy advertising trackers, third-party retargeting pixels, or cross-site identity graphs. You may disable cookies in your browser; functional features such as the cart will not operate without them.

III

Analytics

We use a privacy-respecting analytics provider to measure aggregate site traffic and page performance. Individual visitors are not identified and no personal information is shared with third parties for advertising purposes.

IV

Order processing

When you place an order we share the information necessary to complete it, name, shipping address, telephone, with our freight carriers and installation partners. Payment information is handled by our payment processor and is never stored on our servers.

V

Marketing communications

We send occasional editorial correspondence. New commissions, journal entries, House news. Only to individuals who have explicitly opted in. Every message includes a one-click unsubscribe link. We do not sell, rent, or trade contact lists.

VI

Data retention and your rights

We retain order and correspondence records for as long as your relationship with the House is active and for the period thereafter required by tax and consumer protection law. You may request access to, correction of, or deletion of your personal information at any time by writing to privacy@hevoran.com.

This policy was last revised on June 5, 2026.